CARE BEYOND THE FIRST GLASS
A little help.
A lot of clarity.
Choosing, installing or caring for your purifier. Start here, and reach out whenever you need us.
Installation & service
Share your model, location and what you need help with.
Ask our teamGenuine filters & spares
Find the right replacement part for your AQUAPI purifier.
Enquire about a partA little guidance
Talk through a question about your purifier or your next one.
Contact usA LITTLE CLARITY
Good questions.
Clear answers.
Choosing a purifier should feel simple.
Here’s a good place to start.
Which purifier is right for my home?
Start with your water source, a recent water-quality report if you have one, daily usage and available space. Share those details with our team so they can suggest an appropriate purification configuration. A TDS reading alone does not establish whether water is safe to drink.
What is the difference between Pi–ONE and Pi–TWO?
Both collections have 9-litre storage. Pi–ONE measures 465 × 340 × 275 mm; Pi–TWO is more compact at 445 × 310 × 240 mm. Both offer RO + UV, RO + Mineral and UV + UF configurations. Confirm the selected model’s features with our team before ordering.
Can I get replacement filters and genuine spares?
Yes. AQUAPI offers replacement filters, cartridges and accessories. Contact the team with your purifier model and the part you need to confirm compatibility, availability and pricing.
How do I arrange installation or servicing?
Call or email the team with your location, model and requirement. They will confirm service availability, scheduling and any applicable charges for your area.
Do you offer water solutions for businesses?
AQUAPI supplies filtration solutions for residential, commercial and industrial applications. Share your water source, expected consumption and site requirements to discuss a suitable system.
LET’S TALK WATER
Still have a question?
A purifier for your home. A little help choosing. Our team is here.